Going to the doctor is a universal experience, and it for many people that experience is one they dread. Studies have shown that an alarming number of patients have had a negative experience with a healthcare provider.
In a digital age where it is easier than ever to share bad encounters, providing patients with a positive experience should be a goal of every healthcare provider.
There is no “one size fits all solution” to successfully engage with patients, but all healthcare providers should be examining their points of contact with patients to see if they are giving patients an experience that they will remember as a positive experience.
Here are three tips that can help your practice improve your patient’s experience.