3 Ways to Improve the Patient Experience

Posted by Michael Hsu on 9/25/19 1:41 PM

Going to the doctor is a universal experience, and it for many people that experience is one they dread.  Studies have shown that an alarming number of patients have had a negative experience with a healthcare provider.  

In a digital age where it is easier than ever to share bad encounters, providing patients with a positive experience should be a goal of every healthcare provider.  

There is no “one size fits all solution” to successfully engage with patients, but all healthcare providers should be examining their points of contact with patients to see if they are giving patients an experience that they will remember as a positive experience. 

Here are three tips that can help your practice improve your patient’s experience.

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Topics: Patient Engagement, Appointment Reminder

Text Appointment Reminder Templates Every Medical Office Needs

Posted by Michael Hsu on 9/2/19 6:31 PM

Managing patient appointments is a huge headache for any medical practice.  

You want to avoid no shows and make sure that patients don’t miss their appointments, but phone calls can take up too much precious time and playing constant phone tag with patients makes no one happy.  

Fortunately, text reminder messages can provide an easy way for medical practices to manage their patient appointments and can dramatically decrease missed appointments and no shows.

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Topics: Patient Engagement, Appointment Reminder

Patient 2-Way Texting

Curogram provides “All-In-One” texting and HIPAA compliant messaging platform for independent practices, physician groups, and clinically integrated networks.

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